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Shipping and terms
Your shipment is our number one priority!
- Orders submitted before 2pm PST Monday to Friday will generally be shipped the same day.
- All Orders under 90 pounds ship via FedEx.
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The below consolidated shipping charges apply only to the lower 48 contiguous United States. We can obtain shipping terms with brokers for Hawaii, Alaska, Puerto Rico, and Mexico however we need to quote you in advance (to do this, please contact us).
For orders to Canada please use our local Canadian website: www.graffitiremovalinc.ca.
For any other countries and territories please go to find your local distributor.
Consolidated Shipping Charges for Orders are calculated as follows:
| Order Amount | Shipping Incurred |
|---|---|
| $0 - $75 | $15 |
| $76 - $150 | $20 |
| $151 - $300 | $30 |
| $301 - $450 | $40 |
| $451 - $600 | $50 |
| $601 - $750 | $60 |
| $751 - $900 | $70 |
| $901 + | $80 |
- ‘Free Shipping’ Items excluded from all Shipping Charges.
- If some of your items qualify for Free Shipping but others do not, Shipping Charges will be calculated on the total order value less the Items which qualify for Free Shipping.
Shipping of hazardous materials will incur additional charges. Please refer to the product detail pages to confirm when fees apply.
The following Products incur a FedEx Hazmat Fee:
- MuralShield: Gallon, 5 Gallon Pails, Bundles
- Bare Brick, Stone & Masonry Graffiti Remover: 5 Gallon Pails
- Sensitive Surface Graffiti Remover: 5 Gallon Pails
- Heritage Graffiti Remover: 5 Gallon Pails
- World’s Best Detergent: 5 Gallon Pails
- Feltpen Fadeout: 5 Gallon Pails
- Transgel Paint & Graffiti Remover: 5 Gallon Pails
- All 55 Gallon Drums
Solvents
- Single Gallons: Acetone, Lacquer Thinner Fast-Dry, Isopropyl Alcohol (99%, 70%)
- Metal Gallons: Ethyl Acetate, Lacquer Thinner Medium-Dry, Urethane Reducer Slow-Dry, Denatured Alcohol (200 Proof, 190), Xylene, Toluene, Methyl Ethyl Ketone, VM&P Naphtha, N-Butyl Acetate
- 5 Gallon Pails: Acetone, Lacquer Thinner Fast-Dry, Lacquer Thinner-Medium Dry, Urethane Reducer Slow-Dry, Denatured Alcohol (200 Proof, 190), Isopropyl Alcohol (99%, 70%), Xylene, Toluene, Methyl Ethyl Ketone, VM&P Naphtha, D-Limonene, PCBTF, Glycol Ether EB, N-Butyl Acetate, Ethyl Acetate, PM Acetate
| Single Gallon(s) | Metal Gallon(s) | 5 Gallon Pails | 55 Gallon Drums | Total Hazmat Fee |
|---|---|---|---|---|
| 1 – 4 | 1 – 6 | 1 | 1 | $54 |
| 5 – 8 | 7 – 12 | 2 | 2 | $108 |
| 9 – 12 | 13 – 18 | 3 | 3 | $162 |
| 13+ | 19+ | 4+ | 4+ | $216 (Max) |
Fees are based on total quantity ordered, up to a max of $216 per order. | ||||
Note: FedEx Hazmat shipping requires a direct signature at delivery.
FedEx Hazmat shipments cannot be held at hubs or rerouted to a different address once shipped.
FedEx will make 3 delivery attempts. If the package cannot be delivered because there isn't someone to sign for it, then it will be returned to us.
LTL Pallet Shipping Fees
To ensure safe and efficient delivery, an LTL shipping fee is applied for every 4 qualifying product in your cart.
Some of our larger and heavier products require LTL shipping due to their size and weight. Equipment such as hot and cold pressure washers must be shipped upright on a pallet because they contain oil.
The following Products incur a $120 LTL Shipping Fee:
- EcoBlaster Portable Pressure Washer | Item#: A1100
- EcoBlaster Starter Pack | Item #: WB0230
- Mi-T-M Hot Water Pressure Washers | Item #: A1010, A0091, A0092
- All 55 Gallon Drums
Note: LTL shipping requires a direct signature at delivery.
Pickup Orders
For pickup orders, any applicable hazmat or LTL charges will be refunded immediately after purchase.
How long does shipping take?
Please see FEDEX GROUND shipping transit times below. If shipping is via LTL on a pallet we will send you a separate email with your order confirmation and tracking details
Shipping Correction and Changes
Please reach out to sales@graffitiremovalinc.com or phone 818-247-2555 to inquire about any shipping corrections.
FedEx shipping correction(s) may incur an $18 charge. LTL shipping correction(s) will be charged according to carrier.
We reserve the right to use a variety of carriers to deliver product and will contact you to confirm the best shipping method available when your order is processed.
- Exact Freight Method and estimated delivery date will be confirmed via email.
- International Orders: Purchase through your local distributor or contact us at sales@graffitiremovalinc.com.
- This shipping policy is for internet orders processed through this website and applies to Mainland USA customers only.
Please call us at 1-888-747-9247 or email sales@graffitiremovalinc.com to arrange best shipping method or ask any questions.